Recently blogger Rob Birgfeld over at Smart Brief wrote a post on the importance of keeping content short. Unfortunately, it is an ongoing myth that web content must be short. There are no “rules” with length of successful content, in fact if you look at some of the most popular digital personalities (consider Tamar Weinberg or Steve Pavlina) you’ll see their content is quite in depth.
Yet this myth that length of content is important continues to be propagated without much backing. Let’s go through some of Rob’s points:
Your headline is only good as its tweet: Can you get your point across in 140 characters? Good, now remove at least 15 characters for the URL. Then, if you plan on getting anyone to retweet, get rid of another 15. And what if someone else retweets that retweet? Remove another 15 or so. You get the point. Oh yeah, and Digg’s headline character limit is only 60 characters.
That’s true to a point – but is certainly not always the case. I’ve repeatedly seen that communities will rewrite headlines when sharing it for their social news site of choice – whether Digg, Twitter or more niche places. Don’t worry so much about fitting headlines into character limits – rather, ensure they are both catchy and include keywords. Also 140 characters is more than sufficient for most headlines, it would be tough to go much longer than that anyway.
Turn your blog post upside down: Take a glance at most of the blog posts you come across and you’ll note the formula. Start with a personal anecdote (see above), transition, then to the meat of the story. While long-form content still has a place, if your customers are likely on a mission to gather information or data, direct is the way to go.
There’s no “right” or “wrong” way to write a blog post – so long as you learn the art of the lede the content that follows can flow any direction you want it to. Note your lede can be anything, it doesn’t need to be simply a personal anecdote. There are many strategies for openers, to try to apply specific rules to blog posts is pretty silly anyway. This could do more to kill an interesting post than help make something successful.
I previously listed why most marketing agency blogs are unreadable – but the advice in that post could be applied to business blogs overall. Note that length of post is not a factor, it’s just not a super high priority to worry about. Make posts as long or short as they need to be to get your point across.
Video clips, not films: YouTube recently increased its time limit to 15 minutes. Good news if you’re a filmmaker. Bad news for overzealous marketers. If you’re using online video to market products via a presentation or demo, keeping it short is more than suggested. If you must go longer than four or five minutes, help out your audience with some tips of where (i.e. product features at 2:45) you’re hiding the goodies. They might miss your fancy intro, but they’ll get right to what to matters to them, and to you.
As I noted in a recent primer on content marketing, many companies are producing video but few actually create anything interesting. It’s not length of time that companies need to focus on – it’s making something that’s legitimately worth watching. Just because you have a short video means nothing. Consider the longer ads Microsoft ran which featured Seinfeld awhile back – people did watch the whole ads due to the fact they were quirky and featured a celebrity. While it’s true you need to hook viewers quickly, overall length is less relevant. Of course, don’t go longer than you can be interesting.
Word of mouth travels farther with fewer words: Like Twitter, old-fashioned word of mouth can be affected by length. If you can communicate a concise message to your “talkers,” chances are they’ll be able to pass it along easily. Throw a complicated paragraph at your fans and they might digest the information, but it’ll most likely stop there. A short message is easily remembered, passed along — and has far greater potential.
This graph doesn’t give much credit to the social web as a whole. Some of the memes that spread throughout the web are complex in nature, but because those involved in propagation have been telling the story since the beginning they’re able to handle a richer narrative. It’s the user’s narrative, and they build on it through links and discussions. Also, avid blog readers who are smart enough to follow digital conversations that run deep are more than capable of reading through multiple threads and making sense of it all. Some of the most influential and timeless conversations/topics (think 1,000 True Fans, The Long Tail, others that were shared/commented on like crazy) are not skin deep.
It is an ongoing myth you need to write short, pithy posts. Nothing could be further from the truth. If you are writing about a complex subject matter, wish to tell deeper stories or have lots of examples to share, do it. Just be sure to format properly, have compelling hooks, use visuals to break up content and show readers that yes, you have longer format content – but it is unmissable. Look at how Glen Allsop does it if you want a prime example.
The web nurtures and accelerates the spread of both simple and complex ideas, but length of content is not necessarily a factor in why ideas spread between communities. The notion that your content or stories must be short may be true for the general population who only have the patience for soundbites. But despite the fact that some think it’s TL;DR, the smartest, most influential people will read it if it’s worth reading.

Adam,
Thanks for this – spot on. There is clearly a focus on short-form at the moment as you allude to, but it is important to remember that it’s just one option that fits a certain type of content.
I publish Imperica, which is a new online magazine covering the “convergence of digital creativity” – brands, PR, marketing, and even digital art. We have deliberately gone the long-form route, as we want the site to be about people – their insights, opinions, and thoughts on the issues that affect them, and the wider industry.
Some examples are conversations on futurism and hyperlocal advertising (the first is part of a conference which we are supporting), and a feature on “connected TV”
http://www.imperica.com/in-conversation-with/barnesbrown-futurism
http://www.imperica.com/in-conversation-with/willshirejohn-hyperlocal
http://www.imperica.com/features/connected-tv
Best regards from the UK,
Paul
Adam, I agree that long posts are often warranted, especially when dealing with complex problems in depth.
In my experience in the blogosphere, though, I’ve found that many posts could have had 30-50% of the words removed and still have contained the same information — and been far more readable.
My posts range from 300-1000 words and probably average about 550-600 words.
Your article is ironic. I’m sure the wall of text that you have put on display will chase away more readers than people who actually read it.
To sum it up, TLDR.
Then that’s a good thing – I don’t want skimmers here, I’d rather have people that actually are interested in reading the whole story :)
Adam,
Very nice post– and you bring up some very good points. At SmartBrief, we’re fairly partial to short and sweet- because that’s what has differentiated us from the pack- but there’s no question that there’s still room for quality long-form, especially when it comes to blogging. My main theme in the post was to remind marketers to find their “point” and get to it as quickly as they can. Often times a great offer, tip or announcement is lost behind boilerplate reminders, peripheral anecdotes and press release speak. But if you have a lot to say– and it’s quality, there’s no question long form is still valuable. As for the tweet/digg point, I definitely see your point, but also think that equipping the recipient with the tools/content to just retweet or post is essential. Sure, the thoughtful folks will repurpose, but the vast majority of lazy folks (such as myself) will hit a button and move on. I guess it really comes down to who your audience is.
Ultimately, I’m just honored you took the time to read and comment on my post. So thanks for the great thoughts and discourse. But I do think this blog post is too long. :)
I absolutely agree with you, Adam. If the content is good enough I’ll keep reading, no matter how long/short the headline or if the post is right side up or upside down. General rules can help, but in the end if you are good at conveying your point, supporting it with anecdotes and evidence, and keeping me interested, then I’m yours until the last word.
Adam,
I would suggest picking up a book called “Prioritizing Web Usability” by Jakob Nielson. There’s a surprising amount of group-research done and detail into how people read (skim) the web.
The findings may not be accurate for your average, every-day web user, but they’re accurate for the average person. As web developers, sometimes it’s hard to not to think of ourselves as a normal user, but we’re certainly a minority.
Anyway, good post!
Absolutely correct, Adam. As a trained journalist, I know people will read longer pieces if the content is meaningful and concise. “Concise” is not the same as short. It means the information is provided with the fewest words possible, regardless of how much information you provide. Because of the purpose and subject matter of my blog, my experience as a newspaper editor tells me it takes more than 300 words to provide readers enough detail to make use of the information. My typical entry is 1,000 words, yet my readership has grown steadily.
Keep up the good fight against advice not based on evidence, Adam!
Great post, I think that people are condensing their thoughts even more due to services like twitter. I believe that a lot of people do simply skim web content rather than read it word for word as one would a novel.
The myth that Internet readers will only read short copy has always annoyed me because so many take it at face value and end up under-serving their audiences. Given that there are plenty of people reading blogs, who also read novels, it has always seemed silly to purport that we all have short attention spans when reading on the Web.
My feeling is that we should write as long or as short as is necessary to actually convey our message. Many writers shorten their copy so much that it leaves readers wanting more. Those readers must then look elsewhere to find the information they truly seek.
There is a time and a place for all lengths of copy. I certain don’t want to see long tomes on a business home page. But if they are talking about products or services, and I’m a prospect, then I want to be able to dig deeper to learn enough to make an informed buying decision. Or if I’m reading a blog post I want to make sure I get the full picture.
I often Google topics only to find posts that only partially cover the subject matter. Technical posts may assume that I have prior knowledge that is required to understand the post, when I don’t. Often it would only take an extra paragraph or two to fill in the gaps.
My blog posts tend to be rather long, usually 1,000-3,000 words, because I am often explaining ideas in great detail. I started writing that way because I was writing how-to posts and wanted to make sure readers of all experience levels could understand them.
That works for me, but I’ve also seen too many posts where the writer rambles on and on without ever coming to the point. To that end I think Rob is absolutely right that we should edit our copy to make it as clear and succinct as possible. But how many words are required to convey a message clearly will always depend on the message.
Thanks for this post. When the topic comes up I like to point to the master of web analytics, Avinash Kaushik, who has forgotten more about web traffic than most others have learned. He writes *very* long posts. E.g. I just did a word count on a recent post of his and it came to 3,133 words. And I’m guessing quite a few people read it, as by Oct 2nd there were 51 comments. http://www.kaushik.net/avinash/2010/09/excellent-web-analytics-tip-analyze-direct-traffic.html
The comment stream for that post is a serious conversation between Avinash and his readers. I did a rough word count and got a figure of 6,904 words just in the comment stream (that includes names, dates etc, so the *valuable content* would add up to fewer words, but still, in my view, impressive).
One thing in particular I took away from a marvellous workshop Avinash conducted at BlogWorld 2007, along with great regard for his knowledge, wit and wisdom, was that he takes great pains and spends a lot of time to find good images for his posts. He is a communicator, not just a man of words.
@John Soares – you both make great points, I understand that when discussing a complex issue, lengthy posts are necessary.
However, there is something to be said with getting you message across in a clear and concise manner. This can be more difficult to do effectively.