You’re Not In PR Or Media, You’re In Both
Some media people might not like this concept and not all PR people will get it. But guess what – you’re no longer in PR or media. You are in both.
All PR pros need to be fluent in modern media
Not just in the sense of crafting stories to earn placements for clients. That’s all well and good, but borrowing trust and credibility from other channels as part of a PR program without any end funnel to grow your own community is falling short of a modern communications approach.
Don’t get me wrong: I think earned media and pitching are still very important. But if you haven’t pivoted your communications to put an owned channel as a central hub you lack a place to build a community and nurture an audience long term. Most companies have things like corporate blogs but I still don’t think they have the right mindset. Think about how few of them have built up a sizable, relevant audience vs. those who are too afraid to do anything interesting and work on it “when they have the time.”
Do you keep using the same resources to reach the same audiences through advertising spends or tasking your PR team? Why? If you were really being strategic, you would use their time to help grow your own community and build true leverage in the world. You can easily break your own news these days and go direct to consumer, but only if you embrace being media by placing owned channels at the hub of your efforts.
All media need to be PR savvy
This is a hard pill to swallow, but the reality is media need to become PR savvy too. That’s because we live in a world where every company is a media company and it benefits your brand as a journalist, blogger or media outlet to have endorsements from other media outlets, companies and individuals. Further, more and more media are being accountable for the success of their content socially.
A few savvy media outlets even have people on their teams like John Boitnott who basically act as a consultant to all of their content creators and help them create and promote ideas that spread. In a world of infinite choice, media need to create content that has organic legs. Concurrently, they need avenues of promotion and a community to share it.
But I shouldn’t even have to separate these things into two sections. PR pros and media sophisticated in their approach are both pursuing the same goals.





Peter Paluska replied | Feb 1, 2011 (7 comments)
I see what you mean, Adam.
It seems that all the major promotional fields: advertising, marketing, PR, social media, etc. are becoming an increasingly blended organism these days. To truly excel in the marketplace, whatever your business’ niche is, you need to have a solid feel for all of the above, while, as always, focusing on the most important thing, that being your relationships with your customers.
Nice short, sweet piece!
Peter
Adam Singer replied | Feb 1, 2011 (634 comments)
Thanks Peter – and you’re right, communications is reaching a convergence point. That’s because the web is the intersection of all media (in all directions).
Peter Paluska replied | Feb 2, 2011 (7 comments)
Adam — You mind if I use that? “The web is the intersection of all media.” That’s an excellent definition of the Internet, which will be good to have ready when the aliens land;-) Come to think of it, let’s collaborate on it: let me add, “The mental hub of the Universe.. and the intersection of all media.” There we go, how’s that?
Best,
Peter
Adam Singer replied | Feb 10, 2011 (634 comments)
Feel free to use it Peter!
TheReviewer replied | Feb 2, 2011 (6 comments)
That’s the truth…any firm who only works in one of these realms will no longer exist 5 years from now
Menisa Lindra replied | Feb 3, 2011 (1 comment)
Its very true Adam, nowadays you have to focus on every aspect of marketing for your business and internet is no exception to it. Although, it’s the best source for doing so… and you said very true that the web is the intersection of all media in all directions.!!! Great post!!!
Missy Leigh replied | Feb 3, 2011 (1 comment)
I subscribed to your blog exactly one year ago this month. I was able to take what I learned from your posts and create a job position for myself. I now handle the social media for a t shirt brand that is very popular here in the South. The majority of my work is on facebook. When fans comment on the page I always, always respond to their comments. My responses are never generic. I come up with an original response for each comment. Every Friday I do a weekly report to send the owners and let them know what the fans are asking for. Last week I was able to help resolve a customer service issue. One afternoon a fan commented on the page that her t shirt had arrived but it was not the size she ordered. I notified the distribution center and they sent the correct size over night delivery. It arrived on her door step less than 24 hours after she notified us over the facebook page. Recently I had an idea for a viral contest. Fans emailed pictures of themselves wearing our t shirts and I created a photo album of all the entries. The winners will be determined by the number of “likes” their photo receives. The fans have been sending their friends and family to our page to vote for their photos. When I posted the album Tuesday afternoon the page had 4,744 fans. As of today, the count has risen to 5,516.
Because of you I am able to earn a living doing something I love. Thank you so much.
Adam Singer replied | Feb 3, 2011 (634 comments)
Thanks Missy! I am glad things are going well for you and I was able to help in some way. The credit is definitely yours for acting on it. Really happy to have you as a reader here.
Wendy Kenney replied | Feb 5, 2011 (3 comments)
Adam, totally agree with you. The opportunities are endless for PR firms and businesses who are able to take advantage of the many publishing tools that are available right now. However, I do believe there is a problem. As social media and Internet publishing technology become more mainstream, I believe the the effectiveness of these platforms will decrease due to a crowded environment. The marketer’s dilemma; which channels will be most effective in reaching our customers. I’m interested to see what the future looks like.
Wendy Kenney