How To Be The Jack Bauer Of Your Company

The fictional character Jack Bauer of 24 was indispensable as an agent for the Counter Terrorist Unit (CTU). He ignored orders. He went off protocol. That didn’t matter, he was critical to the success of the agency and the safety of the country as a whole within the context of the show.
You should seek to be equally valuable to your organization and your industry – that is, if you want to have the same impact in the real world as Jack does fictionally. But while his character and actions are fiction, his personality and actions hold key lessons if you’re serious about changing the world around you.
How can you be the Jack Bauer of your company?
Break process when necessary to get things done
Processes are well and good for many things, but not much remarkable was ever done as part of painting by numbers. If you see opportunity to do something amazing outside your processes, do it. Don’t waste time asking permission, just do what needs to be done. If you break a process to achieve your objective and succeed, the right management team would never be upset. If they are you’re with the wrong team.
Believe in what you’re doing (and bring emotion to the table)
A lot of people check their emotions at the door when starting their day. You shouldn’t do this – especially if you are in a creative industry. Your emotions, directed by the high road, can be a powerful tool of persuasion and allow you to execute far better than you would without them. Believing in what you’re doing requires that you bring your emotions.
Fear nothing
I’ve previously promoted the notion you should fear nothing. Just like Jack faced adversaries without fear, you too should embrace this in anything you do in your industry. Fear is a dated emotion, having little relevance in modern society. What’s the worst that can happen to you, really?
Strategist and tactician
It’s a potent combination to be able to not just develop effective strategic plays, but also put them into action yourself. It is the rare strategist who is able to masterfully execute on the front lines and lead other tacticians to success. Further, that individual will have greater respect from the execution team than anyone else on the management team who simply sits in their ivory tower.
Don’t seek recognition
If you notice something is broken, quietly fix it and move on. You don’t need to bring it up to others that you’ve done it — if you’re committed to what you’re doing it’s not about recognition anyway, it’s about winning. Those seeking recognition instead of actually caring about what they are doing don’t deserve to stay at your company.
Ability to persuade others to your line of thinking
If you’re serious about the idea of becoming a linchpin as the concept of this post implies, you need to get your unique ideas executed and change your organization for the better. However, the extent to which you can evoke change on your own may be limited (especially if you’re in a larger organization). If you can persuade others at targeted levels of the organization you will be able to bring big ideas into reality.
The rules don’t apply to you
Rules are for drones and if you blindly follow rules all day you deserve the position you’re in. If your heart is in the right place and rules stand in the way of something, ignore them. If it comes back to bite you later but the rule was absurd, say so and make your case why. Again smart management team members want to see this – I would always rather work with a group like this vs. a team of robots.
Take risks, have contingency plans
You’ll never achieve anything of value without taking a risk. Valuable things just aren’t easy to achieve — everyone else is already accomplishing the easy stuff, meaning none of it is rare or of extreme value. However, along with taking risks, think several steps ahead and ensure you have a contingency plan available should the situation go awry. Failure is always an option – be ready for it.
Fierce loyalty to those who matter
If you’re going to become the Jack Bauer of your company you’ll never get away with that sort of reputation unless it’s combined with loyalty. But ensure your loyalty is to the right individuals, otherwise this can and will backfire.
Be irrationally committed
If you consider your work merely a “job” – you can never be as valuable a team member as someone who is irrationally committed to what they’re doing.
Have opinions, take sides
Standing on the sidelines is for the weak. If you really want to be a key person at your company you need to have opinions or take sides even if it’s not your job to do so. Take a stance on things and the right people will respect you for it.
Be a jack of all trades
All industries have specific areas of specialization within that industry. But you unlock an even more valuable and unique skill set when you study and become proficient at them all as opposed to only having knowledge of one area. Interesting results always happen at the intersection.
Not everyone is going to like you
Inevitably, if you are doing things in a different or unique way, not everyone is going to like you. You may even create some enemies. But consider this a positive: a nemesis can inspire you to live up to your potential and work with greater focus and creativity. Competitiveness is a positive and should be embraced and leveraged.
Jack Bauer is a controversial character. He did things others on the show didn’t understand, and even caused critical reactions in real life. Not everyone liked him – but he got things done, solved problems creatively, was respected by those who mattered and ultimately did what he was passionate about. Can you say the same thing about yourself? Your team members?






spirit replied | Sep 2, 2010 (1 comment)
Entertaining piece … but anyone who actually behaved as this article suggests would be the first one in my office to get knifed.
We’re not saving the world from nuclear holocaust … just submit your %@*!£$ timesheet when you’re supposed to., for crissakes.
Adam Singer replied | Oct 3, 2010 (597 comments)
Maybe – but is that company really worth working for then?
Katie Morse replied | Sep 2, 2010 (2 comments)
Interesting post, Adam.
I think you hit on a lot of key concepts – taking initiative, bringing emotion into you work (caring!), avoiding shouting your every accomplishment from the rooftops… they’re all good advice.
I do think that there are some differences in the way that organizations work, and the way Jack Bauer’s fictional team works. For them, Jack is already the linchpin, and a lot of how they’re organized is around supporting him. That may not be the case for many businesses.
While some measure of healthy skepticism for rules and processes can be good… too much of it can just make you seem like someone that’s always out to do things “their way” and “their way alone”. Aim to change rules and processes that don’t make sense, for sure… but exercise a bit of caution along the way.
Katie
Rosemary ONeill replied | Sep 2, 2010 (1 comment)
Awesome post! I would add “trust your instincts.” Jack always went with his gut, and it served him well. If you listen to “those people” and the little voices that sidetrack you, the goal won’t be accomplished. When you know the right thing to do, just do it. And if you have to bust some kneecaps along the way, well….
Nancy replied | Sep 2, 2010 (1 comment)
Interesting post…Keep up the great work!
Z replied | Sep 2, 2010 (1 comment)
Love it.
Bett replied | Sep 4, 2010 (1 comment)
Thats awesome. We should always do what we know is right even if others aren’t with us.
Jim Jensen replied | Sep 7, 2010 (1 comment)
Top post Si
Every organisation needs a Jack Bauer.
Systems & process are a necessity of an efficient & profitable organisation but if you don’t have a JB or two, that are willing to throw the rule book out the window and tread on a few toes, you will never be at the leading edge of your industry.
Think Spirit needs to be careful to not have an ‘also ran’ business!
jeteye replied | Sep 7, 2010 (1 comment)
The reason you CANNOT be Jack in most corporations is the same reason a REAL Jack does not exist in ANY agency in the US Government. You are considered a rouge and as such, the organization will do everything to expel or silence your efforts. The sooner you realize this, the quicker you will be happier somewhere else. I am not saying MOST organizations cannot benefit from the behavior above, it is just that more will never accept it. Many, many years previous to 24 I wrote a paper for my MBA entitled “Every Company needs an AK (ass kicker)” Funny what goes around comes around. Thanks for the validation….
Halfdeck replied | Sep 7, 2010 (1 comment)
“fear nothing” – I don’t see someone with experience ever saying that – not even Jack.
With enough experience you will grow to feel fear. The difference between a warrior and a novice is a warrior embraces his fear and use it to his/her advantage while a novice takes fear as a cue to run the other way.
Adam Singer replied | Sep 7, 2010 (597 comments)
Not sure I agree – here’s more reading on the subject: http://amzn.to/18CPPi
Steve replied | Sep 7, 2010 (1 comment)
Reminds me of IBM’s famous quote — from the 60s — about “trying not to tame their wild ducks”.
http://www-03.ibm.com/ibm/history/exhibits/watsonjr/watsonjr_quoted2.html
lady_luck_or_fickle_fate replied | Sep 9, 2010 (1 comment)
In life as in most things…there really is no hard & fast rules. The “wild ducks” who breaks all the rules and yet makes it to top dog CEO becomes celebrated as THE MAN (e.g. Steve Jobs), but if we can do a clone of the same person and recreate all the same cicumstances, if this person does exactly the same things and gets fired, then everyone will remember that notorious “lame duck” instead. Even in such a controled experiment, I can imagine so many factors coming into play (like maybe the boss was in good mood and accepted the “wild duck” antics for that critical customer presentation…or the customer VP liked the fact that you wore the same colour tie as him…etc..etc..) If things had tippped one way or another…like a coin flip…which dominoes into a chain of events that kills the “wild duck”…then obviously fate would be very different. Imagine if a 1000 & 1 events which could have prevented Bill Gates from licensing his s/w to Intel way back in the 80s, then Mr. Gates could now have been a retrenched IT programmer that was replaced by the cheaper alternative in India…instead of being one of the richest men in the world.
To think about it…life could be just a cruel joke on humans or a lesson to us to look for a better purpose.
Dave Malone replied | Sep 12, 2010 (11 comments)
Nice one, Adam. The same concept is introduced in the book The 4-hour Work Week. Timothy Ferriss recommends that you get used to saying sorry, and comments that working ahead without asking permission will almost always get you where you want to be, since it’s harder for the higher-ups to ask you to stop what you’re doing when you’ve already got momentum. I took this advice to heart, and began re-writing a legacy software system with a modern technology stack without asking permission. In the long run, management would have told me no if I’d asked first – they wanted to port the entire system to .NET (a bad move in my opinion). Instead, I got to flex my muscles, do what I love, and in the end, they were happy I had done it.
Jack replied | Oct 27, 2010 (1 comment)
If I may add to the list
“understand that nothing is easy as it seems, there will be bad days, but you need to do whatever it takes to get the job done
You can’t be Jack Bauer without the ability to work for 24 hours straight or more if deemed necessary. Every once in a while a time will come where everything comes crashing down, and it will require more than 9AM to 5AM to get things back on track. At this point, completing the goal is your only objective. Ex: besides you ,your team is filled with people who slack off, and a deadline for 2 weeks from now was pushed to tomorrow. Barely anything is done, and your team members still can’t get their act together. You now have your very own “Jack Bauer day”. Regardless of any complications, you will spend the next 24 hours working to get the project complete. When it is complete, you get the reward of being dead tired, having a piercing stare, and the ability to say the cool phrase of “I have not slept in over 24 hours”