Bing Is The “Official” Engine Of Early Adopters…According To Bing
While at the SES conference in San Francisco last week, I noticed the above sign in the front of the session hall. And I had to stop and snap a picture to share with you here – because I think this messaging is misguided.
I understand Bing is trying to target techies, geeks, early adopters & “super-nerds” (whatever they mean by that last one). Except advertising isn’t the way to reach this crowd. It never was. The reason Google owns this audience is simple – Google deserves them. They deserve them through a remarkable product, through a focus on experimenting, delivering a high quality experience, market innovation and creativity. And then sharing those stories in a compelling, real way. Not because they proclaimed themselves “the official” search engine of the audience. Official? According to who? In this case, themselves.
Not to totally knock Microsoft, Bing as a search engine actually does deliver a good experience. But their advertising to this audience (many of you reading this) seems to try to tell us what they want to be vs. what they actually are. Maybe one day, but not yet. Actually, from discussions with a few marketers at the conference, this messaging may be working against them. To quote someone I had a discussion with, “it appears they have Google envy.”
Let’s not forget, Microsoft did unsuccessfully try to pay people to use their search engine. I know MS is likely trying organic approaches such as social and PR as well as paid tactics like the above, but unfortunately the organic messages haven’t reached me in a way that resonates. Their paid approaches, while reaching me, don’t seem to be aligned with persuading their market. Organic propagation of the right messages is what they need if they want to sway the early adopters.
What do you think?










Scott Putnam replied | Aug 25, 2010 (1 comment)
Adam, You are right on about Microsoft. Don’t get me wrong, I run a Microsoft Gold Certified partner business and I love and evangelize for most of Microsoft’s products. As I type this comment I count no less than 8 MS products I’m using at this moment. However, In recent months Microsoft’s tone has changed from tell us what you want to we will tell you what we want. When a company believes it has so much power to control the desires, actions and business decisions of it’s customers, partners and audience I believe that company (whether Apple or Microsoft) is destined to be brought down a couple of notches by that same audience they attempt to control. I hope these companies will realize this and focus on innovation again rather than attempting to force their views on their constituents before it is too late for them.
Don Holt replied | Aug 25, 2010 (1 comment)
I agree with your comments about Google. Deliver a good product or service and the customers will come
Our company, The Crown Business Group LLC is a business consulting and business broker group and we have found this philosophy to be true
Jeremy Victor replied | Aug 26, 2010 (5 comments)
The “official” fail of making a proclamation in messaging.
This may have worked better …
Techies, geeks, early adopters & “super-nerds”
Yes, you.
Help us take on Goliath.
Bing & Decide
Josh Braaten replied | Aug 27, 2010 (31 comments)
That sign insults the intelligence of super nerds everywhere. Early adopters don’t need advertising to adopt something. That’s why they’re early adopters. This whole campaign makes my head hurt trying to understand the logic.
Laura replied | Aug 29, 2010 (2 comments)
I’ve been using Bing about a year now. I liked to see what things looked like from outside of the Google realm. It does bring up fewer results but that is often a good thing as the Google results can be pretty stale, spammy, etc. Yet, when I can’t find enough on Bing I go back to Google to see what I can pull up there.
Laura replied | Aug 29, 2010 (2 comments)
I’m not concerned about Bing’s marketing campaign. It’s results I want. I do like ‘Bing and Decide’. That alone would have worked for me.
Sorry for a second post. I hit enter too soon.
Ari Herzog replied | Oct 2, 2010 (7 comments)
I’ve used Bing here and there but I wouldn’t call my frequency routine by any measure.
Why can’t they call their product a search engine, by the way? Why must it be a decision engine?