The other day I received an email which makes me think I’m doing all the right things. What was that email? Someone sent me a message noting they didn’t like my content, it was too critical and controversial and they were unsubscribing from this blog. Now you’re thinking I’ve lost it – how can I possibly think that means I’m doing things right?
Simply put, I’m not creating content for everyone. If I was doing that, I’d have a total of no one reading this. You can’t create for the masses and expect to succeed, in fact that’s the perfect way to live in perpetual obscurity.
Also, I’m pleased with the fact that not only did they unsubscribe, they took the time to tell me about it. I got under someone’s skin enough they actively felt a need to email me they were leaving. That’s an emotional reaction in the negative direction – which is great. It means that others of you have an emotional reaction in the positive direction.
The middle ground in digital publishing is a myth. You can do it, sure, but it does not lead to growth at rates you’ll be happy with. The only way playing to the middle works is if you’re e-how.com and can create heroic amounts of content. Surprisingly, playing to the middle is the exact route most take. But unless you have a model that’s fast, cheap and profitable as hell you’ll fail long before you reach increasing returns.
Not only should you not try to please everyone, you should actively try to speak to a certain group even if framing ideas in that way alienates others. That’s the problem with most corporate blogs and even personal blogs from professionals across industries – they walk on eggshells and are afraid to have any sort of viewpoint. Yet analyzing, taking sides, causing controversy and being critical are all what makes for compelling conversation.
We’ve long since reached the saturation point, and while the tail gives some life to everyone you need to rise out of the tail in your category. That is, if you want to experience true benefits from your content marketing.
The very idea of not pleasing everyone scares most businesses and most people. But it is a requisite to position yourself against others in a way that matters. Doing this might create enemies. It will certainly unnerve your competitors (how can they say that!). Almost none of them will have the daring to put such a move into play. And 9 times out of 10 it’s not for anything but lack of fear that holds them back. That’s why it’s such a potent strategy for you to cast fear aside and stop trying to please everyone.
If you are really being yourself, others are going to love you and others are going to hate you. The point is you’ll evoke some sort of reaction. If you are self-censoring, stripping your personality from content or otherwise making concessions, the following you do build (if any) will be unconnected and uninterested. They won’t really trust your word. And what’s the point of that?
The Future Buzz is a blog run by communications professional Adam Singer. Adam has experience as both a digital PR strategist and online marketing manager for some of the top-rated brands globally
Krista Corey (1 comments)6 May 10
I love this entry and agree, how nice that one of your readers took the time to write you and it impacted you in a positive way. Sometimes criticism can be so helpful. I’ve started to incorporate more of myself in blog entries as well, it’s more fun to write and I do believe people are more interested in getting some flavor of personality while reading helpful information. Thanks for sharing.
Gail Kent (1 comments)6 May 10
I love this, so don’t go and think you’re doing everything wrong! Having worked for clients and bosses for decades that want to sanitize everything — press releases, newsletters, quotes to the media — EVERYTHING — because they fear that one word might be taken out of context, I am constantly preaching that we must just “say it, be it, do it.” Don’t fear being who you are. Being different is a plus, not a risk! The surest way to failure is doing what everyone else is doing and mollifying the masses.
YardEdge (1 comments)6 May 10
Thanks for sharing! I agree 100%. Although it’s scary to truly express your opinions for fear of scaring off readers, it’s absolutely necessary if you’re going to stand out in any meaningful way. Look at some of the most popular TV broadcasters – Keith Olberman, Rachel Maddow, Bill O’Reily, Glen Beck, they all have huge personalities and opinions, whether you love them or not, it certainly get’s them huge viewerships.
David Perdew (2 comments)6 May 10
Great post. There are so many good points that I 100% agree with.
What often happens with the attendees at my Niche Affilate Marketing System user conference is that they aim to reach everyone in the world. They don’t understand that having someone visit your site and jump on a list is not the primary goal. It’s about getting people who want what you have to feel that you are concerned about their needs and genuinely want to help solve their problems. As a result, they tiptoe around those eggshells you mention believing that if they saying nothing will provoke a response better than saying something.
I think internet marketers become blind to what they should be doing (being who they are) and what they end up doing (trying to please others). And that’s where they fail.
Michael Martin (8 comments)12 May 10
Great post Adam! I think you’re spot on here. If you aren’t getting a reaction out of people, then your content isn’t going to do much for you. And if you’re just sitting in the safe-zone with your opinions, you aren’t going to get the reaction you need. It’s not being daring for the sake of it, it’s just being yourself and not holding back from that.