Comments on: Pete Cashmore (Mashable CEO) Responds To Feedback Of His Site

By: Jake Kaskey

Jake Kaskey — Mon, 27 Sep 2010 00:20:51 +0000

I’ll admit I also enjoy Mashable– I find many of their posts interesting, and the voices of most writers easy to follow- but, as mentioned before, the sheer number of posts just becomes overwhelming. At some point, the backlog of unread posts in my feed reader just gets too high, and it’s then I’ll likely miss a post that I would have really found value in.

But I would disagree with somehow limiting guest authors to big-name bloggers or tech industry leaders. I like the fact that I don’t recognize every name of every author– it allows me to find new sites, see what new people are doing with social media, and broaden the conversation to include less-noticed voices in the field. Obviously I don’t want anyone calling themselves a social media guru or ninja to automatically have that opportunity- you have to weed out the posers– but I like that I can visit the site and hear from people that aren’t always at the mic.

(As an aside, just found your own site, Adam, and love your writing. Keep up the excellent work!)

By: Divyang Patel

Divyang Patel — Thu, 03 Jun 2010 13:42:38 +0000

In my opinion, Mashable is doing good and need some minor tweaks. (Am I even qualified to stat that!! :O) For any social media news, I always watch over that place.

By: Jonha @ Happiness

Jonha @ Happiness — Fri, 28 May 2010 05:15:50 +0000

I agree about the quality over quantity. Though Mashable posts may be really quality contents from people that I look up to, I still think that sometimes they need to really focus and try not to cover everything. Sometimes it’s a little annoying to see a lot of updates from Pete on Facebook like its occupying my whole feed, but that’s probably one of the things that I both love and kinda hate about him. Nonetheless, I am ok with how things are.

By: Danny Brown

Danny Brown — Sun, 10 Jan 2010 14:48:57 +0000

Nice to see a thoughtful discussion happening that includes the discussed party – all too often this doesn’t happen (as you point out in your responses comparison).

I feel Mashable needs to define its identity. Its tagline has it as The Social Media Guide. But then you have stories about mobile phones (just checked now and homepage must be taken up with about 70% of stories about the Nexus). Or you have 3D TV’s, or trailers for the new A-Team movie. It’s just too scattershot. Either rebrand yourself as a tech blog, or revert to just social media-led stories.

Some of the feature writers may wish to take a class in humility as well. I’ve seen some on Twitter lambast people for having an opinion, and that doesn’t help Mashable’s image at all.

Cheers for starting the discussion, and kudos to Pete for listening.

By: Katy

Katy — Sun, 10 Jan 2010 02:44:32 +0000

When the dot com bubble burst way back in 2001, it was partly because people thought (hoped?) that basic business fundamentals such as customer service didn’t apply to them. As true internet businesses rise from the ashes, the successful ones are highly attentive to the wants/needs of their audience. Kudos to Pete for understanding that perception is reality and that if your product is primarily consumed by active members of the social media community, it’s wise to listen to their opinions and respond appropriately.

Great blog Adam – you’ve got some great stuff going on here.