Social Media Is Like The Matrix
There is no shortage of definitions of social media floating throughout the web. Here are just a few…
Wikipedia defines social media as:
Social media are primarily Internet-based tools for sharing and discussing information among human beings. The term most often refers to activities that integrate technology, social interaction, and the construction of words, pictures, videos and audio. This interaction, and the manner in which information is presented, depends on the varied perspectives and “building” of shared meaning among communities, as people share their stories and experiences.
Duct Tape Marketing defines social media as:
Social media is the use of technology combined with social interaction to create or co-create value.
Brian Solis defines social media as:
Social Media is, at its most basic sense, a shift in how people discover, read, and share news and information and content. It’s a fusion of sociology and technology, tranforming monologue (one to many) into dialog (many to many.)
Mark Dykeman defines social media as:
Social media are the means for any person to: publish digital creative content; provide and obtain real-time feedback via on-line discussions, commentary, and evaluations; and incorporate changes or corrections to the original content.
Tim O’Reilly defines social media as:
I define Web 2.0 as the design of systems that harness network effects to get better the more people use them, or more colloquially, as “harnessing collective intelligence.” This includes explicit network-enabled collaboration, to be sure, but it should encompass every way that people connected to a network create synergistic effects.
I could go on – there are plenty of smart people in the space defining something that is to many still a bit nebulous. Unfortunately here is the problem with using words to describe social media…
What we see:
What people who don’t use social media see:

While there are plenty of working definitions for social media that make perfect sense to people using the tools, I think the matrix analogy holds true:
“Unfortunately, no one can be told what The Matrix is. You have to see it for yourself.”
– Morpheus
I’d like to modify this slightly:
Unfortunately, no one can be told what social media is. You have to use it for yourself.
Fortunately you don’t have to take the red pill, you just have to dive in. Soon enough, you’ll see the matrix (social media) clearly and the open world of possibility for your business, your art, and your ideas.
Your thoughts?
Related posts from The Future Buzz
Your Marketing Is (Most Likely) Dated
A Secret Of The Social Web: Passion
How To Choose An Online Marketing Or PR Agency
Related resources from around the web
Explaining Things Is Tough (Marketing.FM)
Further The Cause Of Social Media Via Sharing (Brodcasting Brain)
What Is Social Media (Experience Manifesto)










Jef P replied | Nov 7, 2008 (7 comments)
Adam – nice comparisons, considering I loved the Matrix trilogy. I would only add that becoming part of Social Media, like learning of the Matrix, is like a new world. The blinders come off. You no longer need to take news from the media. You get new perspectives, perspectives from people like you. You learn how vast the world really is and how you can not only read, but you can write about your experiences in this world which can also touch others in profound ways.
Rob O. replied | Nov 7, 2008 (14 comments)
Good stuff, Adam! Some of these I get – like LinkedIn or StumbleUpon, for example – but many of them I really don’t ‘get’ the appeal or worth. Microblogging is one of those underwhelming social media phenomena to me. Likewise with Delicious and other bookmark sharing sites. But I’m trying to learn…
Adam Singer replied | Nov 10, 2008 (563 comments)
@Rob O. yeah it’s just about getting into it and using them. You don’t have to use ALL of them, just play around and see what they are about.
It’s more about understanding first, then deciding which you can use successfully and where the opportunities are for you specifically. Be strategic with where you spend your time.
Murlu replied | Feb 11, 2010 (3 comments)
Many of the early Cyberpunk writers had the correct thought of the web. Hell, they invented a lot of the words we use to describe the web including cyberspace.
Bruce Sterling wrote a book called Islands of the Net while Gibson wrote Neruomancer. Within each of these works he detailed how the net would eventually become these communities (islands) and that movements could be started over night and not exist in the morning (Twitter).
The net is becoming this area that is divided into communities (a bit like how it was during forum wars and bbs communities) but all of these communities are linked in some way now as well.
There are going to be rabid fans of a certain service but they will make the move to explore other areas of the web where people socialize.